FAQs
Frequently asked questions
Answers to common questions about ordering, technical support, delivery and safe handling.
Still have a question?
- Call or WhatsApp our team
- We reply to enquiries within one working day.
- Technical questions welcome
What does GreenFission manufacture?
We manufacture and supply eco-friendly and conventional chemicals for water and wastewater treatment, odour control, dust suppression, disinfection and hygiene, and process industries such as textiles, paper, mining and construction.
Are your chemicals eco-friendly?
Wherever it works, we offer biodegradable, organic or bio-based options – for example our odour neutralisers, dust suppressants, bio cultures and veggie wash. Where a conventional chemical is the better choice, we tell you why and how to use it safely.
How do I know which chemical I need?
Tell us the problem, share a water or effluent analysis if you have one, and our team will recommend a product and starting dose. You can also use the product finder on this page.
Do you supply outside Chennai and Tamil Nadu?
Yes. We are based in Chennai and supply industrial customers across India.
What is your minimum order quantity?
It depends on the product and pack size. Share your requirement and we will quote the most practical pack and quantity.
Can I get a sample or a trial quantity?
For industrial customers we can usually arrange a sample or trial quantity. Ask when you enquire.
Do you provide safety data sheets (SDS)?
Yes, SDS and technical data sheets are available for our products on request.
How quickly will you respond?
We reply to enquiries within one working day. For urgent needs, call or WhatsApp us.
How do I get a price?
Use the quote form or WhatsApp us with the product, quantity and delivery location. We send a written quotation.
Why do prices depend on quantity and location?
Pack size, order volume and freight to your site all change the landed cost, so we quote for your exact requirement.
Do you offer monthly supply contracts?
Yes, for regular users we plan monthly dispatch schedules.
What payment terms do you offer?
Terms are confirmed in each quotation.
Can you recommend a dose?
Yes. Share your analysis and process details and we will recommend a starting dose and how to fine-tune it.
Do you run jar tests?
We can test samples for products such as coagulants and polyelectrolytes, or guide you through a jar test on site.
Can you help troubleshoot a plant problem?
Yes – describe the problem, send photos or readings on WhatsApp, and our team will help.
Do you train operators?
We can train operators on preparation, dosing and safe handling of our products.
Where do you deliver?
Across India from our Chennai base.
What pack sizes are available?
Bags, cans, carboys and drums depending on the product. Tell us what suits your site.
How long does delivery take?
Dispatch time depends on product and quantity; we confirm it in the quotation.
Do you provide SDS and technical data sheets?
Yes, on request for every product.
How should chemicals be stored?
In their original closed containers, in a cool, dry, ventilated area, away from incompatible chemicals. Follow the SDS for each product.
Can different chemicals be mixed?
Never mix chemicals unless the instructions say so. Some combinations – such as chlorine products with acids – release toxic gases.
Get a quote
Tell us what you need
Share a few details and we will come back with a recommendation and a quote.
Talk to our team
We reply to enquiries within one working day.
Call+91 93535 77088WhatsAppSend a photo or water reportEmailcontact@greenfission.in
Vanagaram Road, Athipet
Chennai 600058, Tamil Nadu, India